Kids Play Cafe Ltd
Birthday Party Terms and Conditions

  • By placing an order for a party at Kids Play Cafe, you agree to the following Birthday Party Terms and Conditions:
    A deposit of £75 is required within 2 weeks of confirming the date and time of the party (see below for bank details).
  • Deposits are non-refundable however it may be possible to change the date / time of the party (subject to availability and with at least 7 days notice). In the event of unforeseen circumstances, such as illness of the party child on the day of the party, the party can be postponed, however, as our cafe closures times are announced to the public in advance, this will incur an additional fee of £50.
  • The balance must be paid 7 days prior to date of party.
  • The company reserves the right to cancel any booking due to non-payment of balance by the due date.
  • Should Kids Play Cafe be unable to host your party due to exceptional circumstances e.g. leak, damage to the venue, electrical issues, or local advice regarding infectious diseases, then the party date can be postponed and the customer will be able to choose an alternative convenient date and time. If a suitable date cannot be agreed on, Kids Play Cafe will reimburse 50% of the deposit (plus 100% of the balance payments that have been made).
  • Children must be supervised by parents / carers whilst visiting Kids Play Cafe.
  • Party guests will not be admitted into the building until the allocated party time and must vacate promptly when their allocated time ends. This allows us to service the area for the next guests.
  • During the current global pandemic guests over the age of 11 (who are not medically exempt) must wear facemasks whilst entering and moving around the play café.
  • A ‘lead member’ of the group (usually the party child’s parent /carer) must provide us with contact details to enable NHS Track and Trace measures to be implemented if necessary. The lead member is responsible for ensuring they have their groups details should they be required to contact them at a later date.
  • The information we require is:
    – Name of lead member
    – Number of people in group
    – Contact phone number.

Our company name is Kids Play Cafe Ltd.
We can be contacted at:

Kids Play Cafe
280 Charminster Road,
Bournemouth,
BH8 9RT.
Telephone: 01202 989494
Email: partybooking@kidsplaycafe.co.uk
Company Registration Number: 11492300

Contact us for bank account details.

Please use the following layout for your reference to enable us to easily identify your payment: Your name, party deposit & date of party e.g. Smithpartydeposit12/09/20
or
Your name, party balance & date of party e.g. Smithpartybalance12/09/20

 

Updated August 2020