Kids Play Cafe Ltd
Birthday Party Terms and Conditions

By placing an order for a party at Kids Play Cafe, you agree to the following Birthday Party Terms and Conditions:
•    A Deposit of £25 is required within 48 hours of confirming the date and time of the party. After this time the date will be released back on to the website.
•    Deposits are non-refundable, however it may be possible to change the date / time of the party (subject to availability and with a minimum of 7 days notice).
• In the event of unforeseen circumstances, such as illness of the party child on the day of the party, the party can be postponed. Please note, as our cafe closures times are announced to the public in advance, this will incur an additional fee of £50.
•    The balance must be paid 7 days prior to date of party.
•    The company reserves the right to cancel any booking due to non-payment of balance by the due date.
•    Should Kids Play Cafe be unable to host your party due to exceptional circumstances beyond our control e.g. leak, damage to the venue, electrical issues, or local advice regarding infectious diseases, then the party date can be postponed and the customer will be able to choose an alternative convenient date and time.  If a suitable date cannot be agreed on, Kids Play Cafe will reimburse 100% of the balance payments that have been made, however the £25 deposit is non-refundable under all circumstances.
•    Children must be supervised by carers / parents whilst visiting Kids Play Cafe.
•    Due to our party schedules, party guests will not be admitted into the building until the allocated party time and must vacate promptly when their allocated time ends. This is to allow us to service the area for the next guests.

Our company name is Kids Play Cafe Ltd.
We can be contacted:
Kids Play Cafe
280 Charminster Road,
Bournemouth,
BH8 9RT.
Telephone: 01202 989494
Email: Partybooking@kidsplaycafe.co.uk
Company Registration Number: 11492300

Updated December 2022

Our bank account details are:

CHARMINSTER Cafe: Starling Bank account details

Account name: Kids Play Cafe Ltd
Sort code: 60-83-71
Account number: 22114584

NEW MILTON Cafe: Starling Bank account details:

Account name: Kids Play Cafe – New Milton Ltd
Sort code: 60-83-71
Account number : 94126539