We welcome walk-ins just before a session starts if there is space available, pop us a message or give us a call before you come. If you wish to make a group booking in advance please contact us by emailing firstname.lastname@example.org
Booking your session ~ Payment must be made immediately via bank transfer after the booking order is placed. After placing the order on here you need to go to your bank and transfer the amount to our bank (bank details are emailed to you). If you can not make the payment please contact us at email@example.com ~
Book a play session for a 90/120 minute play session at Kids Play Cafe; there are a limited number of spaces per session. Please book a space for each child you are bringing (except pre-walkers who have free entry when accompanying a paying sibling). If you only have a pre-walker and no other children you need to book a chargeable space. One adult is included free with each child attending. Additional adults will be charged £1 each. We need to ensure our numbers remain within our recommended capacity so please let us know if you would like more than 2 additional adults. Any adults not accounted for in advance may unfortunately be refused entry on very busy sessions. Feel free to bring some warm socks or even your slippers to wear in the cafe as all customers take their shoes off on arrival.
Please contact us if you no longer require your space. If you wish to cancel or change the date of booking this must be done 24 hours before the morning of the booked session (no refund or transfer credit will be made otherwise). Bookings cancelled within 24 hours of the booked session are non-refundable and no refunds or transfer credit will be made if you do not attend your booked session. ~ Please see terms and conditions for more information.
Payment is via bank transfer after placing your order – any issues please contact us immediately so we can discuss an alternative method to pay.
Payment MUST be received within 60 mins of placing the order or let us know if you can’t. After this time your booking may be cancelled.
Regrettably all bookings are non-transferable and non-refundable as we can not sell the table in time and the table would then be empty.
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